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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot Edit Journal Vo...
Microsoft Dynamics AX (Archived)

Cannot Edit Journal Voucher

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Posted on by Community Member

Dear Support,

Why do i can not edit existing Payment Journal (AR) Voucher?

I created 1 journal voucher from Payment Journal (Account receivable) but do not post it yet. when i come back to the journal voucher, i cannot edit all fields.

Is there any setup to enable all fields?

Regards,

Yohana

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Yohana,

    Have you generated the payment for the journal line?

    You can identify this from the payment status field if there is something other than 'none' visible.

    Provided that you see payment status field other than 'none' you can manually change the payment status back to 'none' and then edit your voucher.

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Yohana,

    Have you been able to get this issue fixed in the meantime?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Sorry for my late reply. for now i'm trying to check whether this issue caused by our costumization.

    I will send an update asap.

    Best Regards,

    Yohana

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    This issue is caused by our customization. we can close this case.

    Sorry and tank you for your assistance.

    Kind Regards,

    Yohana

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