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Please help,
My Great Plains reconciliation is not in balance because, someone in my finance department voided a payment that was outstanding after the reconciliation was done.
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Wilfredo -
I am not sure what your situation is exactly. I don't see a reference to a sub-ledger in your post, so this could be a payment to a vendor or a payment from a customer. The payment was voided in a sub-ledger, but did not effect your bank reconciliation? Here is a link on how to void a transaction in Bank Reconciliation. If this doesn't get you where you need to be, please provide some additional details, and we'll give this another try.
support.microsoft.com/.../how-to-void-a-transaction-in-bank-reconciliation-in-microsoft-dynamics-gp
Hi,
If that check had already been cleared in the bank rec, and the check was voided via payables management, you should have a negative check in your bank rec waiting to be dealt with. If you clear that negative check, I'm betting the Bank Rec will be in balance once again.
Kind regards,
Leslie
The check is missing on the next recon.
My Recon to GL in Great Plains is out of balance, my AP person voided a payment. how can I fix it?
Its was outstanding in the Nov. reconciliation and delete in Dec. reconciliation.
how can I fix it?
Wilfredo - Since this happened over a period of time, and not all at once, perhaps the void happened at date that is outside the cutoff period of your reconcile?
I know the original check will be missing because it was cleared. What I'm trying to say is that a different transaction will be generated for that check when you voided it after it cleared. You should have a positive amount for the original and a negative about for the void. Do you see the negative amount anywhere in your check register?
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