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Customer experience | Sales, Customer Insights,...
Suggested Answer

Deleting Entity with Dependencies

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Posted on by 90

Hi all,

A few weeks back, I added a custom entity for my companies system to track data for certain products directly into the production environment (oops). Now, I have built up a completely new solution in a development environment around that same entity. I was trying to import this solution into production, but am unable to because the original entity that's been in production has the same name as the one in my solution I would like to import. I am now trying to delete this entity, and going through all of the dependencies one by one, but I feel like I'm stuck in a loop because whenever I try to delete a relationship, it's unable to be deleted because it's already dependent on something else. It feels like an endless cycle and I do not know what to do to fix this problem. 

pastedimage1603116495120v1.png

Here's a screenshot if it helps regarding the dependencies. Please let me know if there is anything I can do to fix this issue!!!

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  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at

    Hi Dominic Pilione,

    Before you can delete a custom entity, you must remove any dependencies that exist in other solution components. The main issue is that the change was made directly in the production environment, so you will need to delete the dependencies in production. However, this is risky so it might be better to create an entity with a different name in your development environment and import it into the production system instead.

  • Suggested answer
    Kishor Kumar Profile Picture
    3,710 on at

    Hello Dominic,

    Try deleting the each dependency items for that custom entity and then try removing it. Hopefully you should remove the dependencies and the custom entity as well. support.microsoft.com/.../solution-cannot-be-deleted-due-to-dependencies-from-other-components-i

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