Small and medium business | Business Central, N...

BC20 On prem. Universal Code requirement error after installing customer's license.

(4) Share

Report

Posted on by Ghetz

3,013

We have a BC 20 OnPrem installation:

* Our custom apps' are target: Cloud.

* We have NOT modified the Base Application (Microsoft_Base Application_20.6.47024.0.app)

However, after installing the customer's license, we can't login into BC, and we have this error in the event viewer:

Sorry, we can’t sign you in. You're using a customized version of the following Microsoft applications, which doesn’t meet our Universal Code requirement:

Base Application by Microsoft

You must either upgrade the apps to meet the requirement or license the non-Universal Code module that grants an exception to the requirement.

For more information, see https://aka.ms/bcUniversalCode.

Any ideas on how to solve this?? I'm 100% sure we have not modified the Base Application. We made the installation from the media, and we made some customizations with an independent extension, where we downloaded the symbols, but never made any modification.

I have the same question (0)

All responses (31)

Answers (0)

Suggested answer

Marco Mels on at

Like (1)

Report

Hello,

You need to refresh the customer license.

Hope it helps.

Was this reply helpful? Yes No
Ghetz 3,013 on at

Like (1)

Report

License was generated on the same day Feb 23, 2023

Was this reply helpful? Yes No
Suggested answer

Marco Mels on at

Like (1)

Report

Hello,

Just wondering if this is not related to the developer license. How old is the developer license?

github.com/.../2720

Thank you.

Was this reply helpful? Yes No
Ghetz 3,013 on at

Like (1)

Report

Marco Mels Thanks for your answer. We originally had a developer license and had no problems to log into BC. Only once we created the customer's license, on Feb 23 2023, and loaded it, we started getting this error.

Was this reply helpful? Yes No
Inge M. Bruvik 1,105 Moderator on at

Like (1)

Report

Have you added the "non-Universal Code module " to the customer license ?

Was this reply helpful? Yes No
Uday Mer 162 on at

Like (1)

Report

Have anybody got solution for the same?

Was this reply helpful? Yes No
Loc W 19 on at

Like (1)

Report

NO, we are facing the same issue.

In our case, we are using the upgraded license and was working for a while until the error pops out without any warning.

Any suggested action? We did not add in any non-universal cose module and the errors points to the stadard extenions of BC.BTW we are using v21

Was this reply helpful? Yes No
Suggested answer

Mohana Yadav 60,993 Super User 2025 Season 2 on at

Like (1)

Report

I think in v21 release or CU1, MS didnt sign their apps because of which the error occurred. Please try to download if there is any new build of your version. (I could be wrong with versions)

Was this reply helpful? Yes No
Loc W 19 on at

Like (1)

Report

NO, we are facing the same issue.
[quote user="Uday Mer"]
Have anybody got solution for the same?
[/quote]
in our case, we are using the upgraded license and was working for a while until the error pops out without any warning.

Any suggested action? We did not add in any non-universal cose module and the errors points to the stadard extenions of BC.BTW we are using v21
[quote user="Uday Mer"]
Have anybody got solution for the same?
[/quote]

Was this reply helpful? Yes No
proceed-it-solutions 55 on at

Like (1)

Report

I just got a call from a customer with exactly the same error message, it seems to be a bigger problem that can occur with multiple customers.

Again, no changes to the standard Microsoft components, only use a Cloud-based Extension.

This needs to be fixed soon, any ideas?

Was this reply helpful? Yes No