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BC20 On prem. Universal Code requirement error after installing customer's license.

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Posted on by Ghetz

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We have a BC 20 OnPrem installation:

* Our custom apps' are target: Cloud.

* We have NOT modified the Base Application (Microsoft_Base Application_20.6.47024.0.app)

However, after installing the customer's license, we can't login into BC, and we have this error in the event viewer:

Sorry, we can’t sign you in. You're using a customized version of the following Microsoft applications, which doesn’t meet our Universal Code requirement:

Base Application by Microsoft

You must either upgrade the apps to meet the requirement or license the non-Universal Code module that grants an exception to the requirement.

For more information, see https://aka.ms/bcUniversalCode.

Any ideas on how to solve this?? I'm 100% sure we have not modified the Base Application. We made the installation from the media, and we made some customizations with an independent extension, where we downloaded the symbols, but never made any modification.

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Marco Mels Microsoft Employee on at

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Hello,

You need to refresh the customer license.

Hope it helps.
Ghetz 3,029 on at

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License was generated on the same day Feb 23, 2023
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Marco Mels Microsoft Employee on at

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Hello,

Just wondering if this is not related to the developer license. How old is the developer license?

github.com/.../2720

Thank you.
Ghetz 3,029 on at

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Marco Mels Thanks for your answer. We originally had a developer license and had no problems to log into BC. Only once we created the customer's license, on Feb 23 2023, and loaded it, we started getting this error.
IB-29041624-0 1,191 Moderator on at

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Have you added the "non-Universal Code module " to the customer license ?
Uday Mer 164 on at

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Have anybody got solution for the same?
Loc W 23 on at

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NO, we are facing the same issue.

In our case, we are using the upgraded license and was working for a while until the error pops out without any warning.

Any suggested action? We did not add in any non-universal cose module and the errors points to the stadard extenions of BC.BTW we are using v21
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Mohana Yadav 61,252 Super User 2026 Season 2 on at

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I think in v21 release or CU1, MS didnt sign their apps because of which the error occurred. Please try to download if there is any new build of your version. (I could be wrong with versions)
Loc W 23 on at

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NO, we are facing the same issue.
[quote user="Uday Mer"]
Have anybody got solution for the same?
[/quote]
in our case, we are using the upgraded license and was working for a while until the error pops out without any warning.

Any suggested action? We did not add in any non-universal cose module and the errors points to the stadard extenions of BC.BTW we are using v21
[quote user="Uday Mer"]
Have anybody got solution for the same?
[/quote]
proceed-it-solutions 65 on at

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I just got a call from a customer with exactly the same error message, it seems to be a bigger problem that can occur with multiple customers.

Again, no changes to the standard Microsoft components, only use a Cloud-based Extension.

This needs to be fixed soon, any ideas?