Segments Ribbon Question

(1) Share

Report

Posted on by AC-29050120-0

Hi,

Is it possible to modify the segments entity ribbon? Want to add a delete button to delete multiple segments from homepagegrid.

Or if there is an alternative to deleting multiple segments instead of having to click each one, open to suggestions.

Thanks,

Adrian

All responses (3)

Answers (1)

Suggested answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Segments Ribbon Question

Hi Adrian Chan,

It seems that it is one bug.

It is recommended that you request this from the Microsoft Support team for confirmation and resolution.

Get Help + Support - Dynamics | Microsoft Docs
AC-29050120-0 11 on at

Like (0)

Report

Segments Ribbon Question

Issue is that the below error occurs when trying to access certain segments that have the source "Dynamics 365 Marketing (outbound), so I can't go in to delete.
Verified answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Segments Ribbon Question

Hi Adrian Chan,

Unfortunately, we can't use 'Delete' button in the homepage grid of segment.

In fact, it can only show this when we select records in the view, and we can't customize segments entity ribbon.

The 'Delete' button only show in the form of each segment.

After entering the form, it will determine whether the current segment is on a journey or not, and decide whether the delete button is available or not.

Probably because of this, the delete button is not available in the view screen, nor is it possible to do a bulk delete (just a guess).

Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Ideas (dynamics.com)
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah