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Live Assist by Cafe X - Can I migrate my Live Assist configuration to another Live Assist instance?

Posted on by 1,258

Is there a tool or way that will allow me to migrate my Live Assist configuration to another Live Assist instance?

Thanks in advance!

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  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Live Assist by Cafe X - Can I migrate my Live Assist configuration to another Live Assist instance?

    Hi Marjorie Ruiz,

    There is no method to migrate Live Assist configurations. You always need to do a reconfiguration for each environment, and select the instance you want to set up Live Assist in.

  • MRVIX Profile Picture
    MRVIX 1,258 on at
    RE: Live Assist by Cafe X - Can I migrate my Live Assist configuration to another Live Assist instance?

    Hi Srinuphani,

    As of now, I haven't found any tool or way to migrate Live Assist configurations. We always do reconfiguration for each environment.

    Hoping that there will be a way for us to migrate the configurations in the future.

    All the best!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Live Assist by Cafe X - Can I migrate my Live Assist configuration to another Live Assist instance?

    Even i am looking for same solution, how can we migrate Live assist configurations from one instance to another, do we need to reconfigure ? 

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