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The Customer Posting Group does not exist. Identification fields and values: Code=''

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Posted on by Esteban Navarro

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Hello everyone,

I'm trying to un-apply a customer payment from two invoices but I'm getting the following error:

The Customer Posting Group does not exist. Identification fields and values: Code=''

However, the three documents and the customer have the same Customer Posting Group.

How can I fix it?

Thanks in advance.

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Dynamics 365 Business Central

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CU24061417-1 7 on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hi,

as mentioned the issue is, that the Field 44 (Posting Group) is not set in the Detailed Cust. Ledger Entry. This also happens on the vendor side, when the same field in Detailed Vendor Ledger Entry is not filled.

I wrote a small work around for the time being which set the empty field to the Posting Group set on the customer or vendor.

codeunit 60750 "Bugfix Unapply" { InherentPermissions = X; Permissions = tabledata "Detailed Cust. Ledg. Entry" = RM, tabledata "Detailed Vendor Ledg. Entry" = RM; [EventSubscriber(ObjectType::Codeunit, 12, 'OnUnapplyVendLedgEntryOnBeforeSecondLook', '', false, false)] local procedure BugfixPostingGroupVendorOnUnapplyBeforeSecondLook(NextDtldLedgEntryNo: Integer; var DtldVendLedgEntry2: Record "Detailed Vendor Ledg. Entry") var Vendor: Record Vendor; begin if DtldVendLedgEntry2.FindSet() then repeat Vendor.Get(DtldVendLedgEntry2."Vendor No."); if DtldVendLedgEntry2."Posting Group" = '' then begin DtldVendLedgEntry2."Posting Group" := Vendor."Vendor Posting Group"; DtldVendLedgEntry2.Modify(); end; until DtldVendLedgEntry2.Next() = 0; end; [EventSubscriber(ObjectType::Codeunit, 12, 'OnOnUnapplyCustLedgEntryOnBeforeSecondLook', '', false, false)] local procedure BugfixPostingGroupCustomerOnUnapplyBeforeSecondLook(NextDtldLedgEntryNo: Integer; var DtldCustLedgEntry2: Record "Detailed Cust. Ledg. Entry") var Customer: Record Customer; begin if DtldCustLedgEntry2.FindSet() then repeat Customer.Get(DtldCustLedgEntry2."Customer No."); if DtldCustLedgEntry2."Posting Group" = '' then begin DtldCustLedgEntry2."Posting Group" := Customer."Customer Posting Group"; DtldCustLedgEntry2.Modify(); end; until DtldCustLedgEntry2.Next() = 0; end; }

Best regards,

Daniel
Community member 4 on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hi Judy,

we have the same issue. The debugger throws the error in Codeunit 12 (Line 5132 in Procedure UnapplyCustLedgEntry) because the Field Posting Group in the Record Detailed Cust. Ledger Entry is empty.

Issue is in old versions of Dynamics NAV this is field is not available and therefor not filled when migrating data to BC.

Best Regards,

Daniel
Judy Microsoft Employee on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hi Esteban,

Can you try to debug the code to see where it fails?

Maybe you can create a batch to update the Posting Group with the one from the Vendor Ledger Entry in case the value is blank.

Hope it helps.

Best Regards,

Judy
Community member 4 on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

I have the exact same problem.

When I try to unapply a payment, same error pops up:

The Customer Posting Group does not exist. Identification fields and values: Code=''

One thing I observed is that this issue started after the system upgrade to BC 23.

Any suggestions to fix this issue are welcome. It's quite frustrating.

Thank you.
Esteban Navarro 237 on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hello gdrenteria

Thanks for the response.

The documents have a Customer posting group.

Also customer.
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Judy Microsoft Employee on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hi,

You can set up as many posting groups as you need. After you have set up the customer posting groups, you must enter a posting group code on each customer card.

Best Regards,

Judy
gdrenteria 12,920 Most Valuable Professional on at

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The Customer Posting Group does not exist. Identification fields and values: Code=''

Hello good day,

Do you select this option, and see that all the records have the value of CustomerPostingGroup?

You could copy the detail indicated in the message, it will surely give us more clues.
Greetings