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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The Customer Posting G...
Small and medium business | Business Central, N...
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The Customer Posting Group does not exist. Identification fields and values: Code=''

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Posted on by Esteban Navarro 241
Hello everyone, 

I'm trying to un-apply a customer payment from two invoices but I'm getting the following error:
 
The Customer Posting Group does not exist. Identification fields and values: Code=''
 
 
However, the three documents and the customer have the same Customer Posting Group. 
 
How can I fix it? 
 
Thanks in advance. 
 
 
 
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • CU24061417-1 Profile Picture
    CU24061417-1 7 on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hi,
     
    as mentioned the issue is, that the Field 44 (Posting Group) is not set in the Detailed Cust. Ledger Entry. This also happens on the vendor side, when the same field in Detailed Vendor Ledger Entry is not filled.
    I wrote a small work around for the time being which set the empty field to the Posting Group set on the customer or vendor.
     
    codeunit 60750 "Bugfix Unapply"
{
    InherentPermissions = X;
    Permissions = tabledata "Detailed Cust. Ledg. Entry" = RM,
                    tabledata "Detailed Vendor Ledg. Entry" = RM;

    [EventSubscriber(ObjectType::Codeunit, 12, 'OnUnapplyVendLedgEntryOnBeforeSecondLook', '', false, false)]
    local procedure BugfixPostingGroupVendorOnUnapplyBeforeSecondLook(NextDtldLedgEntryNo: Integer; var DtldVendLedgEntry2: Record "Detailed Vendor Ledg. Entry")
    var
        Vendor: Record Vendor;
    begin
        if DtldVendLedgEntry2.FindSet() then
            repeat
                Vendor.Get(DtldVendLedgEntry2."Vendor No.");
                if DtldVendLedgEntry2."Posting Group" = '' then begin
                    DtldVendLedgEntry2."Posting Group" := Vendor."Vendor Posting Group";
                    DtldVendLedgEntry2.Modify();
                end;
            until DtldVendLedgEntry2.Next() = 0;
    end;

    [EventSubscriber(ObjectType::Codeunit, 12, 'OnOnUnapplyCustLedgEntryOnBeforeSecondLook', '', false, false)]
    local procedure BugfixPostingGroupCustomerOnUnapplyBeforeSecondLook(NextDtldLedgEntryNo: Integer; var DtldCustLedgEntry2: Record "Detailed Cust. Ledg. Entry")
    var
        Customer: Record Customer;
    begin
        if DtldCustLedgEntry2.FindSet() then
            repeat
                Customer.Get(DtldCustLedgEntry2."Customer No.");
                if DtldCustLedgEntry2."Posting Group" = '' then begin
                    DtldCustLedgEntry2."Posting Group" := Customer."Customer Posting Group";
                    DtldCustLedgEntry2.Modify();
                end;
            until DtldCustLedgEntry2.Next() = 0;
    end;
}
     
    Best regards,
    Daniel
     
  • Community member Profile Picture
    Community member 4 on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hi Judy,

    we have the same issue. The debugger throws the error in Codeunit 12 (Line 5132 in Procedure UnapplyCustLedgEntry) because the Field Posting Group in the Record Detailed Cust. Ledger Entry is empty.

    Issue is in old versions of Dynamics NAV this is field is not available and therefor not filled when migrating data to BC.
     
    Best Regards,
    Daniel
  • Judy Profile Picture
    Judy Microsoft Employee on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hi Esteban,
     
    Can you try to debug the code to see where it fails?
    Maybe you can create a batch to update the Posting Group with the one from the Vendor Ledger Entry in case the value is blank.
    Hope it helps.
     
    Best Regards,
    Judy
  • Community member Profile Picture
    Community member 4 on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    I have the exact same problem. 
    When I try to unapply a payment, same error pops up: 
    The Customer Posting Group does not exist. Identification fields and values: Code=''
     
    One thing I observed  is that this issue started after the system upgrade to BC 23.
     
    Any suggestions to fix this issue are welcome. It's quite frustrating.
     
    Thank you.
     
  • Esteban Navarro Profile Picture
    Esteban Navarro 241 on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hello gdrenteria
     
    Thanks for the response.
     
    The documents have a Customer posting group.
     
    Also customer. 
     
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hi,
     
    You can set up as many posting groups as you need. After you have set up the customer posting groups, you must enter a posting group code on each customer card.
    Best Regards,
    Judy
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 23,431 Most Valuable Professional on at
    The Customer Posting Group does not exist. Identification fields and values: Code=''
    Hello good day, 
    Do you select this option, and see that all the records have the value of CustomerPostingGroup?

    You could copy the detail indicated in the message, it will surely give us more clues.
    Greetings

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