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D365 mobile app and getting error when clicking on Timeline - "This feature is disabled in Mobile Settings, please turn on related setting and try again"

Posted on by 2,645

D365 mobile app and users are getting an error when they try and go into the Timeline

The error is - "This feature is disabled in Mobile Settings, please turn on related setting and try again"

Any ideas on how to resolve this?  Thank you.

  • USA80 Profile Picture
    USA80 2,645 on at
    RE: D365 mobile app and getting error when clicking on Timeline - "This feature is disabled in Mobile Settings, please turn on related setting and try again"

    It was already checked.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: D365 mobile app and getting error when clicking on Timeline - "This feature is disabled in Mobile Settings, please turn on related setting and try again"

    Hi partner,

    You can go Settings > Customization > Customize the system > Entities > Form.

    Double-click timeline control to open Activities Tab Properties dialog.

    Move to Web Client Properties tab and check ‘Available on phone’ under Availability pane.

    pastedimage1603157158212v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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