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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Sales reservations swi...
Small and medium business | Business Central, N...
Answered

Sales reservations switched off

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Posted on by garydee 86

HI All,

When I try to reserve stock in Business Central I get the following error message:

Reserve must not be Never in Sales Line: Document Type=Order, Document No.=SO100124, Line No.=90000.

Talking to my colleagues I believe that in the past they turned the reservation feature off. Does anyone know how to turn it back on?

Cheers,
Gareth

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,329 Super User 2025 Season 2 on at

    Hi, As far as I know the Reserve function in Business Central has no switch, this looks like a custom error message. You can contact your partner to investigate this problem together.

    More details about Reserve items for sales

    https://learn.microsoft.com/en-us/dynamics365/business-central/inventory-how-to-reserve-items

    pastedimage1670369550075v1.png

    Hope this helps.

    Thanks.

    ZHU

  • Verified answer
    TCJ Profile Picture
    TCJ 4 on at

    There is a Reserve field on sales lines that has options Never, Optional, Always.

    This field is also on customers and items.

    My guess is it is set to Never in various places and you will need to go through the change it to Optional or Always depending on your needs.

  • garydee Profile Picture
    garydee 86 on at

    Are you able to show a screen shot as to where this option is found. I can see it on the customer card and have tested for one customer, setting it to always but it appears that when I create a sales order for that customer the reserve qty is still blank. I have searched the item card but can't find an option there.

    Appreciate your help.

    Cheers,

    Gareth

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 95,329 Super User 2025 Season 2 on at

    Hi, Sorry for misleading you. I missed it.

    Ted is right, it's just that the field doesn't show up on the page.

    pastedimage1670454364238v1.png

    You can use Personalize feature to display this field.

    For example,

    pastedimage1670454453658v3.png

    pastedimage1670454434760v2.png

    This error occurs when Reserve is never.

    pastedimage1670454506011v4.png

    Hope this helps.

    Thanks.

    ZHU

  • garydee Profile Picture
    garydee 86 on at

    Ah, yes that one gets me all the time.

    Thanks for that guys. Makes sense now.

    Cheers,

    Gareth

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