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Calendar appointments in Outlook have a different time than what was created in CRM?

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Posted on by DebbieAG

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Hi Experts, I have a user in a different time zone than head office. He created an appointment activity in CRM and when it synchronized with Outlook was 6 hours earlier? Any suggestions on how to fix this? The appointment went to the customer with the wrong time as well.

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Dengliang Li Microsoft Employee on at

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Hi,

In my testing, I encountered your problem when the time zone in the CRM and the time zone in outlook were inconsistent.

Please check this point.

Best Regards,
Dengliang Li

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