time the job queue runs, this list of failed job entries increases

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Posted on by Yumiko

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Why our job queue entries is getting filled with errors for "Document Mailing" by the job?

I'm not sure if related but each time the job queue runs, this list of failed job entries increases

What is the reason?

Screenshot-2023_2D00_02_2D00_13-105547-_2800_2_2900_.png

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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: time the job queue runs, this list of failed job entries increases

You should check your e-mail setup in BC. If that many mail sending tasks are running into some kind of error you probably have an incorrect email setup.
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Marco Mels on at

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RE: time the job queue runs, this list of failed job entries increases

Hello,

You need to click on Error and then Show Error. Post the error in the forum and hopefully someone will be able to tell you what the issue is.

Alternatively, raise a support request to Microsoft via your partner or CSP.

Thank you.
Yumiko 318 on at

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RE: time the job queue runs, this list of failed job entries increases

I am referring to this ever growing list of errors created by the Batch Post and Send Invoice report each day.

We also had an error last night which doesn't even have an error message.
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Mohana Yadav 59,139 Super User 2024 Season 2 on at

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RE: time the job queue runs, this list of failed job entries increases

I cannot comment without knowing the error.
Yumiko 318 on at

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RE: time the job queue runs, this list of failed job entries increases

Is this related to Invoices are being sent to the wrong customer? This is quite a big issue as customers will be receiving pricing that we are quoting other customers. Also is a GDPR issue.
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Mohana Yadav 59,139 Super User 2024 Season 2 on at

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RE: time the job queue runs, this list of failed job entries increases

It means that something went wrong while processing the job queue.

Check the error and fix.

learn.microsoft.com/.../admin-job-queues-schedule-tasks