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Microsoft Dynamics CRM (Archived)

Business Process Flow is still Active when record is Inactive

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I have encountered an issue where a user is randomly clicking on things on the screen and clicking the Set Active button on the business process flow when a record is in an Inactive state.  This causes the record to reactivate.  Is there any way to prevent this?  If the record is inactive I want the business process flow to be inactive.  

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at

    Hi,

    You can try to create a workflow trigger on business process flow entity status change. 

    Now every business process flow is an entity now.

    4274.13.png

    Crete a workflow / plugin , trigger on status change, throw meaningful error to user if the condition met.

  • Cyclefitness Profile Picture
    on at

    I created a workflow on the BPF.  It's trigger is Process Change (Stage Change).  The Step is a condition that evaluates whether the record on which the BPF is runningg is in an Inactive State and if it is to stop the workflow with an error.   This does not work, unffortunately.  I can still set the Active stage with the record on which it is running in an Inactive state.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,626 on at

    Hi,

    I've created a video for you to refer, hope this help you.

    Part 1

    https://youtu.be/rhcN45s2ILE

    Part 2

    https://youtu.be/7r00ZkiPU0A

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