Plugin registration tool v9 unregisters all message processing steps

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Posted on by Tim Dutcher

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I exported a solution from a Dynamics 365 v8.2 instance. The solution contains a plug-in assembly with ten plug-ins and at least two steps registered for each plug-in. Several of the plug-in steps also have pre- and post-images defined for them.

In a Dynamics 365 v9 instance, I imported the solution and then published all customizations.

I then opened the v9 plug-in registration tool and saw that all plug-ins and steps were shown.

Later, I needed to update one of the plug-ins so I made the change in Visual Studio 2017, rebuilt the plug-in assembly and used the v9 plug-in registration tool to update the assembly. I was careful to make sure that I selected the checkbox to include all plug-in steps when updating the assembly.

After about 30 seconds, I started getting the feeling that something was wrong. Normally, updating a plug-in assembly only takes 5 seconds or so.

Finally, the message box appeared indicating that the plug-in assembly updated successfully.

Unfortunately, the v9 plug-in registration tool unregistered all plug-in steps... at least 20 of them!

Hopefully someone sees this and can avoid running into the same problem. When using the v9 plug-in registration tool, I would be sure that you have a backup of the plug-in assembly and all processing steps before updating an assembly. Otherwise, it might take you a while to put all the pieces back together.

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Arun Vinoth 11,615 Moderator on at

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RE: Plugin registration tool v9 unregisters all message processing steps

We experienced it, but not quite consistent. Created a ticket with MS support, they closed it as it was not reproducible.

Luckily we had another environment with steps & images registered. Exported them in a solution & imported to solve the headache.

Better to keep a backup solution of plugin & steps.
wtc.nvorhees on at

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RE: Plugin registration tool v9 unregisters all message processing steps

I experienced the same issue, however once the assembly has been updated/registered through the V9 plugin reg tool subsequent updates appear to work normal.
qqqqqqq on at

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RE: Plugin registration tool v9 unregisters all message processing steps

@Tim I can confirm the same behaviour. The killer here is you need to use the v9 plug-in registration tool as you need it to support TLS 1.2.

A fix really needs to come from Microsoft as this is painful.
Aric Levin - MVP 30,188 Moderator on at

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RE: Plugin registration tool v9 unregisters all message processing steps

Hi Tim,

Where the plugin messages removed or where they just deactivated/disabled?