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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Embedded apps minimal ...
Customer experience | Sales, Customer Insights,...
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Embedded apps minimal license change

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Posted on by Elowy GrootCRM 54
 
Since a few days our Sales Professional users cannot use embedded canvas apps anymore. Dynamics tells the users their license is not sufficient.
The embedded canvas app uses a premium connector to Dataverse.
 
When checking with Microsoft they stated that the licenses are changed; a user should now have a Enterprise license to use embedded canvas apps with a premium connector.
 
Really? 
 
Because the license guide is not so explicit about embedded apps I wanted to check the community; is the Enterprise license (or Powerapps license of course) really necessary? 
 
Thanks,
Elowy.
 
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  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at
    Embedded apps minimal license change
    Hey!
     
    According to the Licensing guide from September 2023, users with sales pro license are not entitled to use PowerApps (of any type), only PowerAutomate
     
    What probably is happening now is that there's an enforcement in place.
     
    Regards,
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
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  • Elowy GrootCRM Profile Picture
    Elowy GrootCRM 54 on at
    Embedded apps minimal license change
    Hi PerezAguiar,
     
    Thanks for your response.
     
    I recall that embedded canvas apps have a different licensing structure, as they were previously included in the Sales app or other model-driven apps. In the January 2023 license guide, it was mentioned that "Embedded canvas apps within a model-driven app will not count towards the one-app limit." However, it's important to note that this doesn't mean a Power Apps license isn't required...

    Unfortunately, it's bad news for my customer. They will need to purchase additional licenses for the embedded canvas app.
     
    Thanks again,
    Elowy.
     

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