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Microsoft Dynamics CRM (Archived)

Access Sales Team

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Posted on by Microsoft Employee

All,

How can i create a report (what filters do i use) to show my account name, Owner of the account, and everyone on the sales team for that account?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Sales Team

    Alex,

    THANK YOU SIR!

    Exactly what i've been trying to find.

  • Verified answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Access Sales Team

    Heh.. actually, looks like there is.. not sure if the layout is ideal, but have a look at the screenshots:

    5444.4.PNG

    88404.2.PNG

    2620.3.PNG

    5444.4.PNG

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Sales Team

    Alex,

    What about building a report from "reports" is there a way to create what i am trying to find that way?

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Access Sales Team

    Sorry about that - it seems we are out of luck a little bit. You can also try building the view like his:

    2275.Capture.PNG

    Though, in this case, you won't be able to display "user name" (but you will be able to display account name using that regarding object id(account) on the team)

    I'm always confusing what's available where, but, in the end, the way I see it is: in the advanced find you can only show columns which are coming either from the entity itself or from some other entity which is linked to the "main" entity through a lookup. 

    In case with users, access teams, and account, there always seem to be a missing lookup no matter where you start

    It should be possible to build an SSRS report to display all those fields if you wanted to go that route, but that would requires SSRS skills

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Sales Team

    Alex,

    This is the drop down i get. None of these have the Regarding object id (account)

    Maybe another solution?

    8765.Users.PNG

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Access Sales Team

    You should be able to click "edit columns" and choose "regarding object I'd(account)" from the team entity (team entity should somewhere waybdown in the list.. under related entities.. can't post a screenshot right now)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Sales Team

    Alex,

    Is there a way to show the account name that user is associated with in the report you advanced find creates?

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Access Sales Team

    This looks like Dynamics access team.. there are some third-party customizations, it seems, so I'm not 100% sure, but give this a try - use this kind of filter in the advanced find, just replace "A. Datum" with the account you need:

    4062.salesteam.PNG

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Access Sales Team

    This is the Sales Team thats apart of the account Ace Hardware. I have two people on this sales team that are not the "owner". I want to see a report that shows who is on the Ace Hardware sales team 

    Sales-Team.png

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Access Sales Team

    Hi,

     could you post a screenshot of where you normally see those sales teams? I'm probably not really following the question:) How are those sales teams set up? Looks like it's not done through the connections - do you mean CRM access teams then? Or is it some other "relationship"?

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