Dynamics 365 on premise V9 Server Achitecture

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Posted on by boy

Dear all,

I need to install Dynamics 365 V9 on a "On Premise" environment.

The application is a pretty basic Service module, so everything that is related to Case management and routing rules.

I need to size architecture of the machines, so I figured out which are the expected numbers:

We are talking about 1.5M tickets\Year (so basically 4000 requests per day). Around 50% of them are generated directly on the system, the remaining through (SOAP) web service.

I was wondering if the following setup could be good, or if it is downsized\upsized too much:

2 Frontend in Load Balancing (300 users, more or less, but maybe it's required due to number of requests)
SSRS Server
2 Backend Server for Async Mgmt
2 SQL Servers in Failover (it is requested to be always up & running)

Thanks in advance to everybody who can give me some feedbacks

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saurabhtiwarii Microsoft Employee on at

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Hi,

I would highly recommend you to go through this performance benchmark results carried out for Dynamics CRM on Azure Infrastructure as a Service (IaaS) to get a rough idea regarding your compute requirements ::

Dynamics CRM Performance Benchmark on Azure Infrastructure as a Service (IaaS) ::

download.microsoft.com/.../Microsoft Dynamics CRM 2016 SP1 Performance Benchmark on Azure IaaS.pdf

Please mark my comments as answered if it helps.

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