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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Management report 2012...
Microsoft Dynamics AX (Archived)

Management report 2012 - Failed to create a metadata service client in 5 attempts.

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Posted on by FahadAhmed 205

Hi Everyone -

We are trying to resolve this issue and hoping somebody could help us here.We have a separate MR 2012 machine with no AOS or Client installed. We created a new ERP integration with brand new production AOS and database. After configuring everything on MR console when we enable integration is goes to build datamart and during this, it throws following errors repeated. MR service is added in AX as system admin and all credentials have been given unless we missed something. 

An exception was thrown while reading object from table, GJAE, with key, 5637145138. Failed to create a metadata service client in 5 attempts.
Component: Microsoft.Dynamics.Integration.Common.TraceLog
User: <xxx\xxxx>
Machine: <MRMachineName>

Metadata service communication retry attempts failed to resolve issues with the following settings AX7CertificateUserName: ; AX7CertificateThumbprint: ; AX7FederationRealm: ; AX7ProviderName: ; AX7TokenIssuer:
Component: Microsoft.Dynamics.Integration.Common.TraceLog
User: <xxx\xxxx>
Machine: <MRMachineName>

Thanks

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I have the same question (0)
  • guk1964 Profile Picture
    guk1964 10,888 on at

    You mention Ax 2012 but the error  message seems to be  for Ax7 and is certificate related

    Only authenticated Microsoft Dynamics AX users can access the metadata service. To retrieve data eith the metadata service, you must have a valid username in Microsoft Dynamics AX. The metadata service uses Windows integrated security. Therefore, when a caller invokes the metadata service, the system verifies the credentials under which the calling client is running and verifies that the username is a valid Microsoft Dynamics AX user.  The metadata service is available to all authenticated users and all security roles have the same access level to metadata information.

    This is an earlier post but I don't really understand why the 'solution' ahs anything to do with the problem.

    community.dynamics.com/.../245428

  • NDZ Profile Picture
    NDZ 120 on at

    Hello,

    I am facing the same issue here. Did you solve this issue ?

    Thanks for your reply.

    Regards,

    Nicolas

  • Suggested answer
    guk1964 Profile Picture
    guk1964 10,888 on at

    See the last note  in the table from the integration guide-  you must  create a new LedgerViewFinancialStatement privilege.

     Also when an AX user is assigned to any other role in AX except one of those shown here, then they will not have access to Management Reporter, even for System Administrator. The user name will not appear in the user security list in Management Reporter. The user needs to be assigned the Security administrator role instead.

    Management Reporter 2012 and AX 2012 User Integration VIDEO: https://www.youtube.com/watch?v=KOddMrcASZw&list=PL573AD14DF14A456F&index=1&feature=plpp_video

     

  • Nirvana115 Profile Picture
    Nirvana115 4,921 on at

    Hi ,

    Did you get the solution for the same issue??

    Regards

  • Trenton Profile Picture
    Trenton on at

    This type of issue is normally due to communications with the AOS or possibly a bad\missing Enum name or label.

    Check for other error message that occur at the same time.

    Verify that the MR service account is a valid AX user with Security Administrator permissions. Is a domain account with local Admin on the MR server.

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