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Microsoft Dynamics AX (Archived)

Retail Statement Posting Error

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Hi All,

I am not able to post a Retail statement because of the following Error " The transactions on voucher 530059517 do not balance as per 27-04-2017. (accounting currency: 1,00 - reporting currency: 1,00) "

Please suggest what could be the possible reason.

Thanks

Vikram Konchada

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Vikram Konchada,

    What Ax2012 version do you use?

    If you are on an older version, have you checked LCS for an available hotfix?

    Best regards,

    Ludwig

  • Pravasti AK Profile Picture
    2,985 on at

    Hi,

    Please refer the below link:

    https://community.dynamics.com/ax/f/33/t/181522

  • vikram2060 Profile Picture
    on at

    Hi Ludwig,

    We user AX2012 R3 CU8. We have the statement posting issue for very few transactions.

    Thanks

  • Pravasti AK Profile Picture
    2,985 on at

    Hi,

    Please refer the below link:

    https://community.dynamics.com/ax/f/33/t/195017

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi vikram2060,

    Kavitha Rajan already provided some links to prior related threads.

    Please go through them carefully and check if they resolve your issue.

    If you cannot find the exact solution for your specific issue, please check the hotfixes that have been released on LCS (see for example this link: fix.lcs.dynamics.com/.../Results;v=7_5&i=2_1_3_4&ct=1_3_5_4_2_6&ft=1_2_3&cu=&pi=&pm=&pc=&rd=&d=&envId=&permission=&x=0&y=0).

    If you are not able to find a suitable hotfix, please debug the error with the help of a developer.

    Best regards,

    LUdwig

  • vikram2060 Profile Picture
    on at

    HI Ludwig,

    Thank You. But i do not find s relevant fix readily available.

    fix.lcs.dynamics.com/.../NotFixed;qc=cc1413ca1760818ee501d70b1ef0624b40b932258f57d2ec69fd1f49c106bb76

    Issue 1020577"The transactions on voucher <voucher number> do not balance as per <date>" error when posting a retail statement

    Product and version

    Microsoft Dynamics AX 2012 R2

    RESOLUTION

    Postponed

    PROBLEM

    "The transactions on voucher <voucher number> do not balance as per <date>" error when posting a retail statement.

    REMARKS

    Microsoft has evaluated this issue, and will not be issuing a fix at this time.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi vikram2060,

    In this case you will need the help of a developer to get this resolved.

    Best regards,

    Ludwig

  • Pravasti AK Profile Picture
    2,985 on at

    Hi,

    change the maximum penny difference parameter to a higher amount to allow for the posting.

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