Is it possible to know if someone has used the partner account on OmniChannel?

Posted on by Community member

Are you able to assist in this matter? To reiterate issue:

Is it possible to know if someone has used the partner account on OmniChannel?

We have partner who contacted us and is concerned about the chat they had with MBS – English EMEA yesterday.

Partner: Manon Degenkamp
Account Number: 6577220

They would like to know if his account has been compromised as he is not working yesterday but someone was able to use her login.