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Fraud Protection forum
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Is it possible to know if someone has used the partner account on OmniChannel?

Posted on by
Are you able to assist in this matter? To reiterate issue:

Is it possible to know if someone has used the partner account on OmniChannel?
 
We have partner who contacted us and is concerned about the chat they had with MBS – English EMEA yesterday.
 
Partner: Manon Degenkamp
Account Number: 6577220
 
They would like to know if his account has been compromised as he is not working yesterday but someone was able to use her login.

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