Dynamics Community Forum Thread Details

Dynamics 365 client authentication

Anyone can help on this

Background.
customer have two dynamics environments for different purpose .

one version is Dynamics CRM 2016 On premise

other one is D365 online .

users are ON hybrid active directory so they can login to On premise with their local network Id Eg domain\username.

Requirement

When user create a case , From the case form (on Dynamics 2016 on premise) they need to search the contact against the dynamics 365 online by mobile number /email address . Once found required to create in On premise CRM and set to customer on the case .

question is if we place a web resource on the case form for the search with rest API call to D365 , can retrieve the data . .. what will be the best way to authenticate ?

my idea is to register a app in the azure AD and authenticate through with token based and fetch the data .

client may ask since already logged in One system (CRM 2016 ) why need to login again as it may prompt to login if the token is expired .

APPRECIATE Your expertise for a better way solution for this ...

Thanks

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