Item is on hold

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Posted on by MacHat

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Hi Experts,

I have this issue, Item is on hold for transactions in Inventory, found a solution which is

Option 1: On you item, click the "default order settings, click sales order, check the whether the stopped tick is on.

Option 2: On you item, click the "site specific order settings, click sales order, check the whether the stopped tick is on.

may I know what is the possible rootcause for this issue? Thank you.

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Ludwig Reinhard Microsoft Employee on at

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RE: Item is on hold

Hi MacHat,

The options you found allows you to stop/release the stop of an item.

Unfortunately, I cannot tell you why the item you want to include in your sales order was stopped.

There might be a new product available that replaces the one that you want to sell.

Other common reasons I have seen were related to quality issues, necessary verifications, etc.

Would suggest that you ask somebody in your inventory/product management department why this specific item was stopped.

They should know.

Best regards,

Ludwig

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