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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Item is on hold
Finance | Project Operations, Human Resources, ...
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Item is on hold

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Posted on by MacHat 116

Hi Experts,

I have this issue, Item is on hold for transactions in Inventory, found a solution which is 

Option 1: On you item, click the "default order settings, click sales order, check the whether the stopped tick is on.

Option 2: On you item, click the "site specific order settings, click sales order, check the whether the stopped tick is on.

may I know what is the possible rootcause for this issue? Thank you.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi MacHat,

    The options you found allows you to stop/release the stop of an item.

    Unfortunately, I cannot tell you why the item you want to include in your sales order was stopped.

    There might be a new product available that replaces the one that you want to sell.

    Other common reasons I have seen were related to quality issues, necessary verifications, etc.

    Would suggest that you ask somebody in your inventory/product management department why this specific item was stopped.

    They should know.

    Best regards,

    Ludwig

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