How to change the height of the description field on the E-Mail form?

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Hello

I would like to increase the height of the description field (the red marked one) on the email form.

How ever I was not able to do this because the option "Number of Rows" (which is normaly in the red marked are) is not displaying in the formatting tab of the description field.

I know you need to add the element by yourself to the form, so that you can edit the Number of rows, but I can't remove the field and add it again because it is a system required field and can not be deleted.

How can I make the Description Field on the Email Form bigger?

I am thankful for every suggestion/help

Kind Regards

Joshua Lehmann

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RaviKashyap 55,410 Moderator on at

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Hi Joshua,

I am not sure if you could change this from the customization. But you could try exporting the email entity as unmanaged solution, changed the rowspan and import it back in CRM.

Hope this helps.

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Hello

I Tried what Ravi Kashyap suggested and it "kinda" worked. However I still got a problem:

After I increased the height of the form with the rowspan property, and imported the solution back, the form now is the right height but always only uses a third of the width of the screen... I copied the original Email form where the width is correct and just only modified the rowspan property but still the form width gets smaller when I Import it back.

Anybody has an Idea how to fix this/what I am doing wrong?

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RaviKashyap 55,410 Moderator on at

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Hi Joshua,

It kooks lik you have more then one section where the fields arr only kept in the left section and the right section is empty.

Could you check this on the form editor?

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Community Member on at

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Hello

As I can see I only have one section and the columns are set to 1 also.

Like you can see here:

I attached you the solution so you can maybe see something in the xml code?

EMailFormSoftmotive_5F00_2_5F00_0.zip

Thank you alot for your help

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James Rees 115 on at

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You may have worked this out already but you need to add additional rows into your XML for the extra space. Link below describes it for you.

https://www.powerobjects.com/blog/2014/04/15/expanding-email-description-field-dynamics-crm/#collapse1

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