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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Account dimension colu...
Microsoft Dynamics AX (Archived)

Account dimension column not displaying data

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Posted on by JazZ0003 127

Hi All,

The account dimension column is blank when in entering dimension.

2821.unnamed.png

but when you when check the General Tab, the account dimension does exist.

5545.unnamed-_2800_1_2900_.png

When click the grid account dimension cell, the data will appear and disappear again if we select other cell.
Steps we did to try resolve this:
  • compare the journal voucher form from dev form and found no difference.
  • Restart AOS service.
  • Delete XppIL folder in AOS bin folder.
  • Generate full CIL compile
  • Sync Database
  • Delete user data.
  • Clear user cache in user app settings folder.

Hope you could help me on this.

thanks,

Jassfer

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Jassfer,

    Can you try attaching your screenprints again.

    We can't see them and do not know where you have the problem.

    Best regards,

    Ludwig

  • JazZ0003 Profile Picture
    JazZ0003 127 on at

    Thank you Ludwig for pointing it out.

    I corrected now the image and you should see it now.

    Thanks,

    Jassfer

  • Brandon Wiese Profile Picture
    Brandon Wiese 17,790 on at

    When you deleted the AUC files in the user's AppData folder, was the AX client open or closed?  In order to have an effect, the AX client must be closed.  

    Have you made any modifications to the form?

  • Suggested answer
    Brandon Wiese Profile Picture
    Brandon Wiese 17,790 on at

    One thing you can try is to turn off Form pre-loading under System administration, Setup, System, Client performance options.

  • JazZ0003 Profile Picture
    JazZ0003 127 on at

    Hi Brandon,

    This problem affect all users. Even in the AOS server client. I tried also comparing the from our dev instance but no changes.

    Would it be oke it i just export the form from Dev and import it into our live overwriting this form.

    Thanks,

    Jassfer

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