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General Journal Bathc Approval Workflow: dont let me posted!

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Posted on by JPB 2022

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Hi. I am traying to use this General Journal Bathc Approval Workflow and dont let me posted it!..

I got these error:

1) Check printer must be equal to "yes", and this case is a wire.. we dont use check!!.. so I dont know why is asking me that

2) You cannot use Gen Journal Batch ; Payment ACH for this action.. I dont know why is not let me posted it!!

Where i can find the correct configuration.. I need a specific user to approve the Bach for the Payment Jornal.

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Nitin Verma 21,708 Moderator on at

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Hi,

for your 1st question it you should not select any option, it should be blank in 'Bank payment type' field.

for 2nd check your Configuration again.

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JPB 2022 140 on at

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Hi Nitin, thank you for you help.

About 1) I complete the field "Bank payment type' and is the same, always is asking to put "yes "in the check print box" and this field is not available.

About 2) yes I am traying to find the correct configuration and is not working... so I don't know the good combination in all the step..

i am still testing...

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Dallefeld 211 User Group Leader on at

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Is your workflow approval for payment journals or just all general journals? We typically setup a different workflow for general journal batches, cash receipt journals, payment journals, etc. Otherwise the workflow applies to all and may be causing your problem.

1 - if the bank payment type = computer check, you must print the checks. You can make the bank payment type = Manual check to bypass the check printed error.

2 - if the bank payment type = electronic payment, you must run the Export function to create the ACH file for the blank.

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JPB 2022 140 on at

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Thank you so much Kim for your answer!.

I complete with Manual check.. super from you thank you so much!!

The second error we are using general journal for payment.

This is the configuration

Under (+) Add record restriction

So i don't know what is missing.. and why i cant book it>! We only try to send the batch to specific user to be approve and then book!! that's it !!!

Thank you in advance for your help.

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Dallefeld 211 User Group Leader on at

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On the first second line, of the record restriction, what does the bottom half of the screen show. This is the approver information. Once we have that, we can discuss what setup is needed.

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JPB 2022 140 on at

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ok once is approve I need to book it!.. I don't understand what is blocking it, because next step is sent approval request for the record.

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