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Microsoft Dynamics CRM (Archived)

CRM 2016 - USD-2.0.2 - solution Unable to Uninstall

Posted on by Microsoft Employee

Hi Team,

I installed USD 2.0.2 in MSCRM onpremise. I need to unstall this solution.

But when i try to uninstall this i am getting "Cannot delete Component" error. 

I tried the steps which has been provided in msdn. But still it is not allowing. Please help me out on this.

usdmsdn.jpg

USDSolutionDeletionError2.jpg

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The {0}({1}) component cannot be deleted because it is referenced by {2} other components. For a list of referenced components, use the RetrieveDependenciesForDeleteRequest.
Data[0] = "SdkMessageProcessingStep"
Data[1] = "<a id='a_helplink' tabindex='0' class='ms-crm-Dialog-Error-Link' onclick='openStdWin("\x2ftools\x2fdependency\x2fdependencyviewdialog.aspx\x3fobjectid\x3d\x257bbfd977f6-4088-486d-9dd2-679092e65b88\x257d\x26objecttype\x3d7100\x26operationtype\x3ddependenciesforuninstall", null, 800, 600, null)'>Details</a>"Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147160033</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>CallStack</d2p1:key>
<d2p1:value i:nil="true" />
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>0</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">SdkMessageProcessingStep</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>1</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">&lt;a id='a_helplink' tabindex='0' class='ms-crm-Dialog-Error-Link' onclick='openStdWin("\x2ftools\x2fdependency\x2fdependencyviewdialog.aspx\x3fobjectid\x3d\x257bbfd977f6-4088-486d-9dd2-679092e65b88\x257d\x26objecttype\x3d7100\x26operationtype\x3ddependenciesforuninstall", null, 800, 600, null)'&gt;Details&lt;/a&gt;</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>The {0}({1}) component cannot be deleted because it is referenced by {2} other components. For a list of referenced components, use the RetrieveDependenciesForDeleteRequest.
Data[0] = "SdkMessageProcessingStep"
Data[1] = "&lt;a id='a_helplink' tabindex='0' class='ms-crm-Dialog-Error-Link' onclick='openStdWin("\x2ftools\x2fdependency\x2fdependencyviewdialog.aspx\x3fobjectid\x3d\x257bbfd977f6-4088-486d-9dd2-679092e65b88\x257d\x26objecttype\x3d7100\x26operationtype\x3ddependenciesforuninstall", null, 800, 600, null)'&gt;Details&lt;/a&gt;"</Message>
<Timestamp>2016-09-23T10:48:13.8361264Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Thanks,

Sreenath

*This post is locked for comments

  • Suggested answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,725 User Group Leader on at
    RE: CRM 2016 - USD-2.0.2 - solution Unable to Uninstall

    What order have you removed the solutions?

    I think the order should be ....

    1. Remove anything you have created that might be dependant on the USD solutions. (If you have anything.)

    2. Remove the customizations solution, if you have one. That will be something like "USD<<packagename>>Customizations"

    3. Remove the DynamicsUnifiedservicedesk solution.

    4. Remove the uiiformicrosoftdynamics solution.

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