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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Reconciliation process...
Microsoft Dynamics GP (Archived)

Reconciliation process for the cancelled quantity

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Posted on by Community Member

Hi,

We are using GP 10.

We are creating a purchase order through eConnect and after that releasing PO through eConnect.

We are cancelling the lines through eConnect.  During the process of cancellation, the PO status and line status is changed to “Change Order” as expected.

But during the reconciliation process the PO line status (POLNESTA) is changing to 1 i.e. (NEW). Why the line status is changing to New?

What is the solution for the PO line status should remain intact? (Line status should not change to New)

Thanks in advance. 

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  • Olaf Laos Profile Picture
    Olaf Laos 1,890 on at
    RE: Reconciliation process for the cancelled quantity

    When you say "we are cancelling the lines through eConnect" - how are you doing this exactly?

    When the PO Reconcile sets the PO Line to 1 = New, what is the POSTATUS in the PO Header POP10100?

    If you were to cancel a quantity on a released PO Line manually through Dynamics, it sets the status to 6 = Canceled.

    If there is only 1 PO Line on the order, and it is cancelled, the PO Header POP10100 also has its status set to 6.

    If there are say 2 lines on the PO, and you cancel one of them, that PO Line is set to status = 6 and the other PO Line remains at status = 2 Released. But the PO header POP10100 is set to status = 3 Change Order.

    The PO Reconcile does tend to correct things properly based on what it sees - and if it sees a record that is only partially complete or partially correct, it will adjust it accordingly.

    It would suggest there is a problem in how you are releasing POs or cancelling POs via eConnect - and somewhere a status or field or flag or something is being set which convinces the PO Reconcile that the status should be reset to 1 (New).

    It may also be worth testing a PO transaction manually - by doing a manual release in Dynamics and a manual cancellation on a PO Line - and comparing that to an eConnect PO transaction with exactly the same details. Maybe you may find something on the records in the SQL POP10100 and POP10110 tables when you compare the eConnect one to the manual one.

  • Community Member Profile Picture
    Community Member on at
    RE: Reconciliation process for the cancelled quantity

    Thanks Olly.

    We found that even when we are updating only cost or qty from eConnect to exitsting purchase order.

    And then tried to run reconciliation process then also it is making the line status as "New".

    Any guesses why it is behaving like that?

    Thaks.

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