Return against PO in GP2010

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Posted on by Shelly Fleener

We upgraded to GP2010 at the end of July 2011, we were excited about the ability of the returns opening up the PO to be re-received. We are aware of the bug issue with the multi-currency error when you check the "Replace Returned Goods" box on the Return and I know if you check then uncheck the box you are allowed to continue with the transaction then when you save it and go back into the transaction the box is checked; which means that you can then re-receive against the PO as expected.

Problem: After using the system for a few months, we have found that when a return has been entered against the PO then the next shipment will then close the line or PO even though the shipment has not been invoiced against. Has anyone else seen this issue?

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