web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Solution import failur...
Customer experience | Sales, Customer Insights,...
Answered

Solution import failure. Error code 80040375

(0) ShareShare
ReportReport
Posted on by BenB 40

Hi,

I have imported a couple of solutions in the past, and not encountered this before. Im looking for a resolution or to be pointed in the right direction. The error tells me that the file is to big, however the ZIP is about 530ish KB

I have a new entity form i created, i want to export it from test, and import it to production. im pretty basic, i just follow the prompts tbh.

At first it tells me various dependencies are missing when i tried to import. i went back and added them to the solution, and got the below so everything seemed ok

pastedimage1656994902409v2.png

after waiting for import i got the below error, but as mentioned i know the file size is NOT too big. Any suggestions?

pastedimage1656992882942v1.png

I have the same question (0)
  • Shaun W Harvey Profile Picture
    Shaun W Harvey 242 on at
    RE: Solution import failure. Error code 80040375

    Great shout on the Import History approach! I always seem to forget about it initially.

    The "Download Log File" option is also useful as well.

    Even though it downloads as an "XML" file extension.

    Load it up using MS Excel and you get a nicely formatted document you can read.

    I used it for a solution import error myself only yesterday.

    A good thing to remember about Dynamics CRM, is that it tends to store a lot of useful log information within entity records.

    Solution Imports is one. Plugin Trace Logs are another. System Jobs are another.

    There is a lot of information there for you.

    Some of the information, particularly in plugin-trace logs can be a bit hard to read in the Dynamics UI.

    But utilities like "Plugin Trace Reader", which is available through XrmToolBox can make viewing this data much easier.

  • BenB Profile Picture
    BenB 40 on at
    RE: Solution import failure. Error code 80040375

    Thank you for the advice! I ended up resolving through trial and error. From how i pushed it through it appears as if a particular dependent entity didn't package into the solution properly?  As after trying various things, i narrowed down on a particular entity, removed it and then put it back in, and re packaged and it worked with no errors. Its possible something else resolved it, but as far as i can tell removing and replacing the affected entity did the trick.

    I have verified your answer as i wasn't aware i could check the solution history to see more detail and that is 100% pointing me in the right direction. Hopefully i wont spend 6 hours trying things next time :D

  • Suggested answer
    RodRodriguez Profile Picture
    RodRodriguez on at
    RE: Solution import failure. Error code 80040375

    Howdy Ben,

    When it throws that "file is too large" error, that is almost always (99%) a lie.  That is the "default" error basically.  Go to your solution history and see what the error was on that import.

    From the Solution History window, click on that specific import and it will take you to the "for realsies" error on that solution import.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Our Community Code of Conduct has been updated!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 150

#2
DAnny3211 Profile Picture

DAnny3211 73

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 66 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans