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How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

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Posted on by Viru 30

1 Week ago we added a managed solution in prod environment which consist of account entity form, That form holds some newly created fields in which now the data is  present, but by mistakely in the ribbon "one button got replicated and one extra button got added which is under development.

pastedimage1681796817984v1.png

now I want to remove the duplicate and extra button from the ribbon but the ribbon workbench is not able to open that managed solution in prod environment. I have the unmanaged solution in UAT environment. I am stuck at this point don't know what to do.

  • Suggested answer
    XM-22040801-0 Profile Picture
    XM-22040801-0 11 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    Hi,

    Adding Application Ribbons is not necessary if you have only modified buttons on an entity.

    When using managed solutions, be sure to backup your unmanaged solution (to a source control for example).

    You can create a patch of the solution in your dev environment (Clone patch).

    If you only want to update the ribbon, add the entity (only the empty entity) in the patch solution.

    Export it (as managed).

    Import it to the target environment.

    To learn more: learn.microsoft.com/.../create-patches-simplify-solution-updates and https://carldesouza.com/how-patching-of-solutions-works-in-the-power-platform/

  • Suggested answer
    HandeMV Profile Picture
    HandeMV 256 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    If you have added it now. Just deploy solution and could you check if ribbon buttons are updated or not?

  • Viru Profile Picture
    Viru 30 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    I didn't added Application ribbon in the solution. previously

    I have created a separate solution for creating a button and one more solution for creating new fields on account entity

  • Suggested answer
    HandeMV Profile Picture
    HandeMV 256 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    Could you add latest Application ribbon in solution and deploy it? Also after deployment check solution layer on application ribbon.

    Note: There should not be any unmanaged active layer present on Application Ribbon.

  • Viru Profile Picture
    Viru 30 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    I tried.

    Problem:

    1. in UAT the solution is showing only one button and one button which is under development, which is fine.

    2. the account entity contatins new field which holds some value in it. so i cannot delete it.

    3. the button is not globally it is account entity specific.

  • Suggested answer
    HandeMV Profile Picture
    HandeMV 256 on at
    RE: How to remove the duplicate or extra Custom button from Ribbon in D365 CRM

    Hi,

    You can follow following steps:

    1. You can open your unmanaged solution in Ribbon workbench on Dev/UAT where account entity is present.
    2. Remove unwanted buttons.
    3. Add Application Ribbon in solution if it is not there.
    4. Redeploy solution as managed on Prod.

    Note: If solution has more than 5 entities, ribbon workbench will get slow. So if thats the case, create 1 temp solution for ribbon changes and then add those component in original solution.

    Please mark this as verified if this resolves your issue. 

    Thanks

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