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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Why do they have an As...
Microsoft Dynamics CRM (Archived)

Why do they have an Assign button?

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Posted on by Martin Donnelly 1,010

Why does the Assign button (which should be used) NOT FUNCTION and changing ownership via the lookup (which should be blocked) work?

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  • Martin Donnelly Profile Picture
    Martin Donnelly 1,010 on at
    RE: Why do they have an Assign button?

    Thank you.  This is good to know.

  • Kokulan Profile Picture
    Kokulan 18,050 on at
    RE: Why do they have an Assign button?

    I know, its not very obvious but that's how it works, Same with few other dialogs like when you try to route a case,

    ScreenClip-_5B00_451_5D00_.png

    ScreenClip-_5B00_451_5D00_.png

    I think it uses the Standard CRM Two Options field.

  • Martin Donnelly Profile Picture
    Martin Donnelly 1,010 on at
    RE: Why do they have an Assign button?

    Thank you.

    That's Soooooo intuitive.

  • Martin Donnelly Profile Picture
    Martin Donnelly 1,010 on at
    RE: Why do they have an Assign button?

    Yes, even as sys admin.

  • Verified answer
    Kokulan Profile Picture
    Kokulan 18,050 on at
    RE: Why do they have an Assign button?

    You will have to click on the Me to enable the User / Team

  • Martin Donnelly Profile Picture
    Martin Donnelly 1,010 on at
    RE: Why do they have an Assign button?

    assignNoGo.PNG User or team box locked.

  • Kokulan Profile Picture
    Kokulan 18,050 on at
    RE: Why do they have an Assign button?

    When you do Assing, do you get an script error in the developer console? I would also enable plugin tracelog and see if anything being logged in there

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