Why does the Assign button (which should be used) NOT FUNCTION and changing ownership via the lookup (which should be blocked) work?
*This post is locked for comments
Thank you. This is good to know.
I know, its not very obvious but that's how it works, Same with few other dialogs like when you try to route a case,
I think it uses the Standard CRM Two Options field.
Thank you.
That's Soooooo intuitive.
Yes, even as sys admin.
You will have to click on the Me to enable the User / Team
User or team box locked.
When you do Assing, do you get an script error in the developer console? I would also enable plugin tracelog and see if anything being logged in there
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Mansi Soni as our August 2025 Community…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Community Member 2
Christoph Pock 1
