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Microsoft Dynamics AX (Archived)

D365 - Pending Invoice when consolidate multiple GRN

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Posted on by 475

Hi,

Wonder if anyone have experience on the issue below?

I try to post a consolidate Purchase Invoice for a multiple product received

I am getting the error "A currency to convert from is required to retrieve exchange rate information."

Refer to the screenshot below for your information

Pending-invoice.png

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Dexin,

    Are those PO invoices foreign currency invoices?

    What is the currency setup for your vendor and the currency used for those POs?

    Is your currency setup complete?

    Best regards,

    Ludwig

  • Dexin Profile Picture
    475 on at

    Hi Ludwig,

    The transaction is in home currency.

    This issue only happen in pending invoice form.

    It was okay if generate the Invoice from multiple PO form.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Have you tried selecting automatic summary and setup the summary update parameters in the AP parameter form?

    Best regards,

    Ludwig

  • Dexin Profile Picture
    475 on at

    Hi,

    Tried to enable the the summary update still doesn't work.

    Wonder how the system trigger that error.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Dexin,

    Can you try replicating this issue in one of the MS Contoso demo companies?

    Best regards,

    Ludwig

  • Chandra Wijaya Setiawan Profile Picture
    1,145 on at

    Sorry why do you want to include pending invoices

    Can you just try from fresh by deleting the pending invoices ?

  • Dexin Profile Picture
    475 on at

    I tried to simulate in USMF and USSI environment also the same problem

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Dexin,

    Can you have a look at the following hotfix:

    8322.hotfix.png

    To me it looks as this one might overcome your issue.

    If it does not can you either upgrade to a later version (PU) or contact the MS support directly as this might be caused by a system bug.

    Best regards,

    Ludwig

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