Contact Management - Service Period

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Posted on by rweatherman

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I am trying to learn how to set up Service Contracts, I am struggling with the Service Period. I entered 1YR but it tells me I can not be zero or empty. Help?

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keoma 32,729 on at

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RE: Contact Management - Service Period

hi,

try to use 1Y instead.

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rweatherman 645 on at

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RE: Contact Management - Service Period

I tried 1Y, 1M, 1D, 6M. Nothing is working. I continue to get the error that says the service period must have a value.

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keoma 32,729 on at

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RE: Contact Management - Service Period

could be a bug. have you installed the last updates/hotfixes?

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rweatherman 645 on at

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RE: Contact Management - Service Period

I will check with the ERP guys maybe thats the issue.

Thanks!

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Community Member on at

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RE: Contact Management - Service Period

Update the header fields 1st and then do line item entry.

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