Hello,
Our customer issues quite a lot of prepayment invoices from sales orders and uses charge items for delivery or other services (specific paperwork processing etc). However, we can't get the system to show the charge items on the Prepayment invoice - these are also not included in the total figure. The prepayment terms tend to be 100%, so all items on the order should be shown on the prepayment invoice.
Is this expected behaviour or have we messed something up on the prepayment invoice design?
Thanks,
Tiina