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Can't delete a team

Posted on by Microsoft Employee

I'm trying to delete a team, but it gives me this message "Cannot delete a team which owns records. Reassign records to another user or team, and try again."

I reassigned the team's records to another user, but it still gives the same error. 

I tried to delete the team's members, and then delete the team, but still facing same warning. 

Any idea will be highly appreciated. 

*This post is locked for comments

  • RE: Can't delete a team

    I also would like to know how you disable a team..

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't delete a team

    Hi, shahd, how to disable a team? I can't find any disable button.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't delete a team

    Hello Prashant Shukla,

    The team was created by me, and i just disabled it as mentioned above.

    Thanks again

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't delete a team

    Thanks for your response Tom Northrup.

    Yes, its attached to a BU and i couldn't delete the team, i disabled it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't delete a team

    Thanks for your response Rao Rapolu

    Yes, its attached to a BU and i couldn't delete the team, i disabled it.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Can't delete a team

    Was this Team created by you or System (auto-created)?

  • Verified answer
    ThomasN Profile Picture
    ThomasN 3,190 on at
    RE: Can't delete a team

    Hi Shahd, thanks for reaching out.

    Rao is correct, teams associated with default BU cannot be deleted. I looked through TechNet and MSDN but did not see any documentation of this. I know it has happened to me in the past, so I made team inactive.

  • Verified answer
    Rao Rapolu Profile Picture
    Rao Rapolu 470 on at
    RE: Can't delete a team

    is this attached to a business unit? in that case if parent business unit you can disable them cannot delete them as far as I know.

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