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PowerPages Cases Global Search Not Working

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Posted on by Inkey Solutions

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Hello experts,

I am trying to search the cases, contracts and contacts from global search of PowerApp Portal.

I am able successfully configure it for Contracts(entitlement) and Contacts(contact) and it works as expected.

However for Cases(incident) the search result is not showing the records even though they are present in the cases. I get below message:

I have configured site settings search/filters as Contracts:entitlement,Contacts:contact,Cases:incident and site marker(incident_SearchResultPage)

Can anyone help me what might be missing?

Thanks

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