Why are some 2 options fields not showing as check boxes in the workflow?

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Posted on by Community Member

I have created several fields on the opportunity form and set them to be the 2 options data type with the type check box.

These all appear properly as check boxes in the form itself. However in the flow a few show as check boxes but the rest do not. Apologies for this being kind of ugly, I had to hide proprietary labels. I have l cleared the browser cache and created a new opportunity, but this issue persists. I have checked and the first two data fields seen below are set up exactly as the other two. Can someone help me?

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Logan W 87 on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

it's a bug. confirmed by MS Dynamics team. not sure when they will fix it..
Logan W 87 on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

Microsoft said it's a bug. timeline for a fix is not known.
Logan W 87 on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

Yes Microsoft support confirmed it is a bug
Sowmya CRM 10 on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

HI. I have the same issue. Can you please let us know if you were able to resolve it and how?

Thank you!
Steveeluc 112 on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

Were you able to resolve this issue? We are having the same thing happen to our two option fields. Some show as a checkbox and others are using the option set format of a droplist.
Community Member on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

Thanks, I tried changing the order and no change, the ones that showed a check box before still have the box and the others still don't show it. I also tried creating 2 new fields and they will not display a check box. Also I can not get hem to show in the flow diagram. Lastly I tried changing the display of the 2 showing check boxes to radio buttons and they still show the check box in the flow diagram. So it looks like I'll be creating a ticket.
Guido Preite 54,077 Moderator on at

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RE: Why are some 2 options fields not showing as check boxes in the workflow?

looks like a bug to me (and probably you will need to open a ticket to Microsoft about it)

out of curiosity, did you try to change the order of the fields? just to check the behavior, if it's happening to that specific fields or if the order is involved (like always happening to the two in the top no matter what is the field)