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Microsoft Dynamics CRM (Archived)

Unable to promote the user as "Admin" in trial account.

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Posted on by 15

I have a trial account for dynamics crm, and connected it with CData, but I keep getting so many errors like the following:

        "is missing prvReadACIViewMapper privilege",
        "is missing prvReadAppConfigMaster privilege",
        "is missing prvReadadminsettingsentity privilege",
        "is missing prvReadAdvancedSimilarityRule privilege",
        "is missing prvRetrieveMultipleSocialInsights privilege",
        "is missing prvReadSolution privilege",
        "is missing prvReadSuggestionCardTemplate privilege",
and so many other.

I searched for it figured out that I'm not the admin (PLEASE NOTE : I'm the only user in my trial account so by default I should be admin ? but I'm not)
I came across this solution : https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/227031/dynamics-365-trial, and promoted by self as admin, but still my "Access Mode" is set to read-write and can't convert it to administrator ,when I try to save it, it throws following error: 
"You do not have permission to access records. contact your microsoft dynamics 365 administrator for help".

But my account has Only 1 user and no ADMIN. 

Kindly help me with it.
Thank You.

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  • Suggested answer
    Vishal Giri Profile Picture
    Vishal Giri 15 on at
    RE: Unable to promote the user as "Admin" in trial account.

    Was very useful, was trying to fix same issue from last two hours.

  • RE: Unable to promote the user as "Admin" in trial account.

    Hello,

    Can you confirm if you are a Global Administrator in Office 365 ?

    If you have Global Administrator role, then you should be able to promote yourself to Admin afterwards with this button.

    pastedimage1569946436040v1.png

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