710We are a small, light manufacturing company using GP 10.0 and are having trouble figuring out how to issue a check or credit card refund to a customer.
We have gone through Sales Order Processing to create a Return document and have entered the customer information, item information, amount received and completed the Sales Returned Quantity window. Do we complete the Sales Payment Entry window as part of the returns process? What are the steps to issue a check or credit card refund?
Thank you,
E. Stoub
