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Internal Emails ending in spam filtre

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Posted on by Microsoft Employee

Dear experts! 


We have launched our first Dynamics 365 Marketing solution. Everything works great, however when we are sending emails to internal employess the emails are ending in spam. 

We have been in contact with our Client's IT department and they use Vipre as protection. 

The Domain settings wihtin Dynamics Marketing has been set up and everything are verfied. Domain, SPF records and CNAME are created as well.  

Anyone who can direct us i the right direction so we can send emails to internal employees ? 

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Internal Emails ending in spam filtre

    Hi,

    There are no more settings to be made in Dynamics.

    The following article may help you with the whitelisting of Vipre:

    Whitelisting in VIPRE – Knowledge Base (knowbe4.com)

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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