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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Internal Emails ending...

Customer experience | Sales, Customer Insights,...

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Internal Emails ending in spam filtre

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Dear experts!

We have launched our first Dynamics 365 Marketing solution. Everything works great, however when we are sending emails to internal employess the emails are ending in spam.

We have been in contact with our Client's IT department and they use Vipre as protection.

The Domain settings wihtin Dynamics Marketing has been set up and everything are verfied. Domain, SPF records and CNAME are created as well.

Anyone who can direct us i the right direction so we can send emails to internal employees ?

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Nya 29,060 on at

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Hi,

There are no more settings to be made in Dynamics.

The following article may help you with the whitelisting of Vipre:

Whitelisting in VIPRE – Knowledge Base (knowbe4.com)

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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