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Customer experience | Sales, Customer Insights,...
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Power Platform Admin center displaying wrong tenant information

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Posted on by 20

We are Microsoft CSP partners.  I occasionally use my login to check the Power Platform Admin Center for our Clients.  (Open https://partner.microsoft.com using MS Edge --> CSP --> Customers --> Pick a Customer --> Service Management --> Power Platform --> It opens https://admin.powerplatform.microsoft.com/ and I'm viewing our Customer's environment info)  That works great.

Next I need to manage our internal corporate PPAC environments so I open a new tab/window (still using MS Edge) and go to https://admin.powerplatform.microsoft.com/.  Even though I didn't go through the Partner CSP center it still brings me to the last client's environment I accessed.  I have to open an in-private browser, or another browser (like Chrome) to get to our internal environment management.

I've tried clearing the cookies related to the PPAC but that hasn't helped, so I clearly haven't found the right cookies.  Does anyone know which cookies to clear to fix this?  I'd rather not delete all cookies.

Thanks.

I have the same question (1)
  • Verified answer
    Ricardo Gimenez Profile Picture
    Microsoft Employee on at

    Hello Jinseng,

    Basically, this are the cookies registered when PPAC is accessed:

    admin.powerplatform.com
    admin.powerplatform.microsoft.com
    login.live.com
    login.microsoftonline.com
    microsoft.com
    microsoftonline.com

    Please, try to clean the mentioned ones and see if this solve your problem.

    Thanks,

  • Jinseng Profile Picture
    20 on at

    Thanks for pointing me in the right direction.  I'd cleared admin.powerplatform.microsoft.com cookies from the F12 toolset, but doing it from the Edge Chromium privacy settings did the trick.

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