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Dynamics CRM Email Templates: Hyperlink in email templates with (CTRL+K) command doesn't work for Edge and Google

Posted on by 55

Hyperlink option available on template editor is not working on Microsoft EDGE browser. Since Microsoft ended the support of IE browser, all our CRM Dynamics users are moved to EDGE browser but now on Edge Users are not able to user Hyperlink option available in template editor.

What is the workaround or substitute for Hyperlink option in EDGE browser? 

Thanks in Advance!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics CRM Email Templates: Hyperlink in email templates with (CTRL+K) command doesn't work for Edge and Google

    Hi Partner,

    I can achieve it in the Edge and google browser.

    Do you edit dynamic email templates in UCI?

    pastedimage1665725710468v1.png

    Or you can click 'link' button to achieve your goal:

    pastedimage1665725774714v2.png

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