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Microsoft Dynamics CRM (Archived)

Portal Timeline - Multiple Attachments while writing portal comment

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Posted on by 20

Hi there,

We have been using time line view to show portal comments on case screen in portal 8.x with add new comment option. Timeline metadata is configured to display attach file which is working perfectly fine. Is there a way it can be modified to allow multiple files while on add comment screen.

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  • Verified answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi Anil,

    I don't think its possible as comment uses the OOB notes functionality which itself can't upload multiple file at one.

    Hope this helps.

  • Suggested answer
    TigerJ Profile Picture
    115 on at

    Depending on your users you can select multiple files at a single time from the OS dialogue that appears. Not sure I can get a portal instance anymore with the recent changes to trials or else I would try to give you some screenshots.

  • Anil Chelasani Profile Picture
    20 on at

    Thank you Ravi.

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