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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How do you change the ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How do you change the price on an existing active Price List Item? The form seems to be locked

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Posted on by MikeC282 2,175

Hi all.

So I've got a bunch of active price list items that I have to change the price for but I'm getting a read only form for the pricelist item and price list. It's basically telling me that I don't have access to edit products. Do I have to disable the product first before changing the price on the price list item?

pastedimage1594338270016v1.png

Kind regards,

Mike

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Partner

    I tested it in my environment, in Sales Hub and in classic client, I can edit Draft and Active products normally but Currency field in the Price list will be locked

    So please check if it is due to mobile read only setting of the product entity. Currency in the Price list will not be editable as the currency field will be locked for the Price list item

    Go to Advanced Settings > Customizations > Customize the System, expand Entities, click Product. See if Read-only in mobile is checked. If so, uncheck it, save and publish.

    pastedimage1594348315224v1.png    pastedimage1594348315225v2.png

    Please refer to this blog: https://community.dynamics.com/crm/b/powermaverick/posts/why-is-entity-read-only-in-unified-interface

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/313694/the-currency-of-the-price-list-needs-to-match-the-currency-of-the-product-for-pricing-method-percentage/909930

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