Reporting services extensions and analysis services configuration not installing during setup

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Posted on by Squash1986

I recently completed the installation of Microsoft Dynamics AX 2012 r3, however, the reporting services extensions and analysis services configuration did not install.

I wanted to modify/add this component again, and when I got to Specify Business Connector proxy account information, I received an error which says The AOS 'MicrosoftDynamicsAX@AGISMSD02@2712' cannot be reached. Setup cannot continue.

Before the installation, I did not enable port the AOS port 2712. I enabled this port after I got this error after the conclusion of the installation. My AOS is running and I gave administrative rights to my domain account. Still I am encountering this error.

Please I will be grateful if someone direct me on how to resolve this error. Thank you very much.

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Squash1986 45 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Ok, I think I'll post a new question
nmaenpaa 101,158 Moderator on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Hi Squash1986, what license are you asking about? Perhaps you can post a new question since it doesn't seem to be related to your orignal issue.
Squash1986 45 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Thank you, your solution worked. However, where do I go to get the license file.
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Gunjan Bhattachayya 35,421 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Please check if the business connector proxy account is setup correctly. Navigation :System administration > Setup > System > System service accounts. Please ensure a valid domain user is filled in here and that the domain name is also mentioned correctly.
Squash1986 45 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Yes I believe so. Everything seems to be working fine with that.
Gunjan Bhattachayya 35,421 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Yes. When you open that, are you able to connect fine to Dynamics AX?
Squash1986 45 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

I have a Microsoft DynamicsAX on my sql server. Is that the AX client you're talking about?
Gunjan Bhattachayya 35,421 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Hi,

Do you have an AX client installed on the SQL server? If so, are you able to connect fine with it?
Squash1986 45 on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

Hello,

I'm still having this issue, please how do I raise a request to Microsoft Support Team?

Thanks for your prompt response.
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czeslawa-langowska on at

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RE: Reporting services extensions and analysis services configuration not installing during setup

It looks like you are unable to connect from the machine where you try to install extension to the AOS.

I would try to install the client first and review application event viewer.

If you still have the issue please raise a request to Microsoft support team, they will assist you