Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Sales forum / Suggestions required f...
Sales forum
Suggested answer

Suggestions required for certifications

(0) ShareShare
ReportReport
Posted on by Community member
Hi Fellows,
I am holding a total experience of 9 years in IT sales as business development manager and sold only services for web and mobile applications.
Right now, I am much more interested to learn and accomplish microsoft dynamic certification but I am more confused in which certification should I go that will give me some understanding about microsoft dynamics and i can pitch the clients. So looking for a certification that will give me the idea how can we identify the pain points and which dynamics services we can sell to the customers.
Kindly suggest
Categories:
Leads or Opportunities
Sales manager experience
Sales Territories
Sales Insights
Sales Goal Management
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Suggestions required for certifications
    Hey.
     
    Besides MB910 (CRM) and MB920 (ERP), I would take the PL900 (PowerPlatform), as this is the base upon CRM is built.
     
    Regards,
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Suggestions required for certifications
    Hi,
     
    Based on your description of your past experience in IT development and sales, and your need to learn more about Dynamics 365 to sell to your customers
     
    Our team recommends that you consider the Microsoft Certified: Dynamics 365 Fundamentals (CRM/ERP) certification in the Functional Consultant category, which will provide you with an understanding of the core functionality of Dynamics 365.

    You can get more information by following the link below.
    Browse Certifications and Exams | Microsoft Learn
     
    In addition, if you are already familiar with the Dynamics 365 family of software and would like to obtain further certifications, you can refer to the documentation at the link below to learn about the certifications based on the different roles of the different products.
    Available certifications for Dynamics 365 roles | Microsoft Learn
     
    However, please note that the certifications mentioned above are only recommendations based on your description, and you should choose the certification you want to obtain according to your needs.
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang
     
     

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Community Spotlight for September 2024

Kudos to Mohana Yadav!

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,252 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,089 Super User 2024 Season 2

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans