Skip to main content

Notifications

Microsoft Dynamics RMS forum

POS Invalid quantity was detected.

Posted on by Microsoft Employee

I just inherited an orphaned customer using RMS v2.0.1000 who is have a problem in POS I've never seen.  When entering a quantity in POS, if the number is greater than 9 (or has more than one digit) they get an error "Invalid operation 422: An invalid quantity was detected."  The first thing that I considered was "Limit Purchases", but not so.  I did a repair on their registers through "Add/Remove Programs".  They are running RMS on Windows XP SP3.  I can't find any mention in hotfixes since 2.0.1000 and the customer is not current on support. 

Has anyone ever seen anything like this.  Any guess is welcome.

Thanks

Rich, Genesee POS Systems, Rochester, NY

*This post is locked for comments

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: POS Invalid quantity was detected.

    What add-ons are installed?

    Have you run a database check and then a re-index in Admin?

    Are they running a modified PO template?

    Have them make you the Partner of record and see if there are any updates that are owed to them before their Maintenance expired.

    If they plan on updating the RMH, the will need to be on support.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,782 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,067 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,150

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans