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What is the difference between Product Type = Service (in Product module) and Service Management Module?

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Posted on by John

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In the D365 FO > Product Information Module, we can create an item with Product type = Service.

And we have Service Management Module as well.

Could you please clarify their use cases?

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André Arnaud de Cal... 292,978 Super User 2025 Season 1 on at

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RE: What is the difference between Product Type = Service (in Product module) and Service Management Module?

Hi John,

These are two completely different topics. The service management modules supports complete processes. A service item can be used on purchase orders, sales orders and more to have the scenario for non-stocked items.

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