Microsoft Dynamics CRM (Archived)

Dynamics 365 CRM: users added automatically to all teams and can't be removed

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Posted on by Nikica

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Hi,

In Dynamics 365 CRM, when I create Team (owner team), all users are added automatically to the Team.

I cannot even remove user from a team. E.g. if I select team through e.g. All Teams view, than click Remove Members and than remove some user, the user is not removed - I can see him again on a member list. When I try to remove user via list of users on Team form, the "trash can" doesn't appear (tried two browsers).

In the end, all users are members of all teams and I cannot remove any of them. I have same solution in latest online and on premise environment and same behavior.

There are no processes or plugins triggering on Team or Systemuser events.

Anyone had such issues, or know how can it be done/canceled that all users are added automatically to team?

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Nikica 307 on at

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RE: Dynamics 365 CRM: users added automatically to all teams and can't be removed

Hi,

yes you were right. Thank you very much Alex.

br,

Nikica
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ashlega 34,475 on at

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RE: Dynamics 365 CRM: users added automatically to all teams and can't be removed

Hi Nikica,

just a thought.. Open Advanced find and try this kind of filter for one of those teams that should have no users:

If nothing comes up when you click "results" (or, at least, if you don't see all the users as you used to), then your team members subgrid is not configured correctly on the form(it's probably configured to display all records instead of "related")
Nikica 307 on at

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RE: Dynamics 365 CRM: users added automatically to all teams and can't be removed

Anybody:)?