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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / The SMTP email is not ...
Small and medium business | Business Central, N...
Suggested Answer

The SMTP email is not working

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Posted on by Samer Baskhayroun 559

Hi 

We setup and email account to use it to send Purchase orders to our vendor 

when i try to test the email by sending test email i got the below error 

pastedimage1656603044052v1.png

I have the same question (0)
  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,062 on at

    Hi,

    Few questions for you

    1. Are you are super user or do you have Email-Admin rights?

    2. Can you tell me what is Localization and version of your Business Central tenant?

    3. Do you have any customization done on this module?

      - if yes then kindly uninstall the extension and try again

    I tried to send the PO in mail and it worked in US tenant with version 20.2

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 559 on at

    1. Are you are super user or do you have Email-Admin rights?

    yes

    2. Can you tell me what is Localization and version of your Business Central tenant?

    no localization

    3. Do you have any customization done on this module?

    No

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    If the Email listed in the screenshot belongs to a delegated admin / partner Email, you cannot send the mail. The enhanced email requires that the mail addresses being used are local to the customer's Office 365 tenant.

    Thank you.

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