Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

The SMTP email is not working

(0) ShareShare
ReportReport
Posted on by 559

Hi 

We setup and email account to use it to send Purchase orders to our vendor 

when i try to test the email by sending test email i got the below error 

pastedimage1656603044052v1.png

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: The SMTP email is not working

    Hello,

    If the Email listed in the screenshot belongs to a delegated admin / partner Email, you cannot send the mail. The enhanced email requires that the mail addresses being used are local to the customer's Office 365 tenant.

    Thank you.

  • Samer Baskhayroun Profile Picture
    559 on at
    RE: The SMTP email is not working

    1. Are you are super user or do you have Email-Admin rights?

    yes

    2. Can you tell me what is Localization and version of your Business Central tenant?

    no localization

    3. Do you have any customization done on this module?

    No

  • Suggested answer
    Vaishnavi J Profile Picture
    3,060 on at
    RE: The SMTP email is not working

    Hi,

    Few questions for you

    1. Are you are super user or do you have Email-Admin rights?

    2. Can you tell me what is Localization and version of your Business Central tenant?

    3. Do you have any customization done on this module?

      - if yes then kindly uninstall the extension and try again

    I tried to send the PO in mail and it worked in US tenant with version 20.2

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Sohail Ahmed Profile Picture

Sohail Ahmed 2,655

#2
Mansi Soni Profile Picture

Mansi Soni 1,574

#3
YUN ZHU Profile Picture

YUN ZHU 1,453 Super User 2025 Season 1

Featured topics

Product updates

Dynamics 365 release plans