Auto generated cloud flows from Email Send Now. Can I delete?

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Posted on by MikeC282

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Hi team,

I've realised something as I was auditing the cloud flows I've got in my CRM instance. I've noticed a sharp jump of Cloud flows and was pretty sure I've never created them. I did a quick audit and noticed that there is these flows being auto-generated and it seems like they're being generated by Emails that we've created and sent one off emails to customers.

There seems to be a lot of them and most of them seem to be turned off.

Questions is:

Our company run both always on journeys and eDM blasts. We do a lot of these eDM blasts daily and am I correct in assuming every eDM blast will generate these Cloud flows? If so why and can I delete them since most of these are one off email sends and they've been automatically turned off anyways?

Kind regards

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ASim_UK 4 on at

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I've observed that upon publishing a real-time journey, the journey seems to be compiled into a cloud flow and 5 identical copies of the cloud flow are then saved with identical names prefixed CXP_.

I'm guessing journey instances are then load-balanced across the 5.

Publish a new version of the journey, 5 more are created, and the old 5 are deactivated.

They only seem to be visible in the default solution - if you look for "Cloud Flows" via the Power Automate admin screen they don't show.

Sorry that doesn't answer your question - just sharing what I've learned recently!

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CU12060817-0 36 on at

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I have the same issue.

We use Journeys to send EDMs at various steps, which has inadvertently generated hundreds of cloud flows which get in the way when I want to look for a "proper" cloud flow.

CXP_(name of the journey)

I deleted almost all of them today. Will report back if I run into any knock-on effects

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